When it comes to responding to a Request for Proposal, or RFP, there are three components of your logistics and operations organization that you want to specify. This allows customers to determine if you are the right fit for them. The first is specialization. The next is size and the last is scope. These are the things that matter most to your customers.
Specialization helps clients see why you are right for them. If you're a warehouse provider, you need to convince customers of the value of your services. You need to explain to them the knowledge you have and sell them on the idea of housing their products with you. One of the ways to do that in your RFP response is by letting them know you understand the cycle of older entries and closures as well as chargebacks, and adjusted shipping schedules to meet Must Arrive By Dates (MABD). You'll also want to let them know you understand how time sensitive rush orders, promotions, and industry fluxes are.
Your logistics and operations organization must also accommodate a potential client's product and volume. You need to ensure that you have the right sized warehouse to handle their inventory. If you don't or they need fulfillment centers throughout the globe, you may not be able to work with them. You simply don't have the resources necessary to handle their request.
Having a potential client visit the site of your logistics and operations organization helps determine if you're a good fit for their needs. Point out all the things that make your company superb including how clean and well-maintained things are, the organization systems you have in place, and how you handle pests. This will give them an overall picture of how you work and ultimately how your logistics and operations organization can serve them.
Last but not least, scope is one of the biggest considerations customers make about your organization. Transportation is the largest logistics cost hands down. They want a logistics provider with warehouses throughout the country so they can close delivery windows getting products to their customers faster. Let the know how you'll make that happen by letting them know about your Transportation Management System and how it works with their existing TMS or with cloud-based software.