Every DC has the same goal: to give its customers what they want when they want it. Distribution centers need to get those orders out quickly, efficiently, and accurately. Order fulfillment is the "percentage of orders meeting delivery and performance with complete and accurate documentation and no delivery damage," according to the Supply Chain Council. The process may seem simple enough, but the truth of the matter is that it's much more difficult than what it may seem. Every piece of the puzzle from inbound receving and inventory control to outbound shipping must be in place in order for your DC to run at peak performance. How can your DC become a powerhouse of orderfulfillment? Read on to find out.
Collect and analyze data from your WMS. For retail DCs, the peak season is approaching fast. Having your ducks in a row as far as order profiles from the years past can reveal customer preferences and help you meet customer demand when it matters most in December.
Easy-to-implement order fulfillment software is step one to meet periods of high order volume and high demand. The right order fulfillment software streamlines the process for training new and seasonal hires, and gets them up to speed when you need them to perform at their highest potential.
Order fulfillment software can make your DC as efficient as possible by reducing walk times for workers who pick and stock items and ultimately improve order accuracy. You don't want to disappoint your customers by sending miss-picks. If you're a retail distribution center, you may ruin a customer's Christmas. If you're a pharmaceuticals DC, you may ruin a customer's life.